FAQs

You will probably find answers to all your queries here! Even if you dont find answer to your question, just get in touch with us (Call / Whatsapp : +91 8600232224, Email: support@styletriggers.com)

How does the customization works?

You can customize color, fabric, style of any particular product you purchased. Just get in touch with us after placing the order and our team of stylist will help you get it customized!

What are the charges for customization?

Generally our designers do not charge anything for normal customization requests. However, if significant changes are to be made in the product then designer might charge the service depending upon order to order basis.

Why my product cannot be returned?

We do accept returns in some cases but it is upto the designer if they want to entertain the return request. All products on styletriggers.com are either handmade or handcrafted by artisans. The product will be made for you once you place the order and our artisans put immense efforts to make it a perfect fit for you. This is the reason the products cannot be returned all the time.

Why COD is not available on some products?

As almost all the products on styletriggers.com are made to order we do not accept COD orders for products ranging above Rs. 5000/-

How can you order for designer apparels package for family?

If you have any function lined up and want to get the outfits designed on particular theme for entire family, you have come to the right place! Just get in touch with us and our team will help you to get the job done.

WHAT ARE SHIPPING TIMES AND COSTS?

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

WHAT PAYMENT METHODS CAN I USE?

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

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